Dbk99 Terms and Conditions — A Complete Guide for Members

1 General Information & Introduction

Dbk99 (bunnydbk99.net) is a digital gaming platform serving online gaming users in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between dbk99 and all of its members.

By using the dbk99 website or mobile app, or by completing account registration, you are considered to have fully accepted these Terms and Conditions. If you disagree with any part of these Terms, please refrain from using the platform.

These Terms have been written in Bengali to ensure all Bangladeshi users can easily understand them. However, in the event of any linguistic interpretation, dbk99's administrative interpretation shall be considered final.

2 Eligibility & Age Requirement

Dbk99 is for adults only. To use the platform, the following conditions must be met:

• You must be at least 18 (eighteen) years of age.
• You are of sound mind and are using the gaming platform of your own free will.
• Online gaming must not be prohibited by law in your region.
• You have not been excluded or banned from any gaming platform.
• You are not an employee, partner, or family member of a dbk99 employee or partner.

3 Account Registration & Verification

Opening an account with dbk99 is completely free. Accurate and truthful information must be provided at the time of registration. Accounts created with false information will be terminated.

• Only one account is permitted per person. Creating multiple accounts will result in all associated accounts being permanently closed.
• Your account password must be kept strictly confidential. Sharing account access with anyone else is not permitted.
• A national ID card, passport, or driving license may be required for KYC (Know Your Customer) verification.
• KYC verification is mandatory before your first withdrawal.
• The mobile number and payment method registered to the account must be in the same person's name.

If suspicious activity is detected on an account, dbk99 may request additional information or documents at any time. Failure to provide the required information within the specified timeframe will result in the account being temporarily suspended.

4 Bonus & Promotions Policy

Dbk99 offers a variety of bonuses and promotions. Each bonus has its own terms, which should be read before claiming.

• The welcome bonus is available to new members only and applies to the first deposit.
• All bonuses carry a Wagering Requirement that must be fulfilled before the bonus can be withdrawn.
• A bonus offer may not be used more than once.
• All bonuses come with an expiry date and will be automatically cancelled once that date has passed.
• Combining multiple bonuses at the same time is generally not permitted, though exceptions may apply during special promotions.
• dbk99 reserves the right to modify, suspend, or cancel any bonus offer at any time.

5 Payment, Deposit & Withdrawal Policy

Deposits and withdrawals on dbk99 can be made via popular mobile banking services and bank transfers available in Bangladesh.

• The minimum deposit amount is set separately for each payment method — with a minimum of BDT 500.
• Deposits are generally processed instantly; however, delays may occur due to banking issues.
• Withdrawals are typically processed within 1–3 business days or 1–3 hours.
• Withdrawal amounts will only be sent to the account registered for deposits.
• Withdrawals to third-party accounts are not permitted.
• The source of deposits must be legitimate; any transaction suspected of money laundering will be held under investigation.

No transactions can be made using bonus balance. Winnings earned from a bonus can only be withdrawn after the bonus wagering requirements have been completed.

6 Gaming Rules & Fair Conduct

All games on dbk99 are conducted fairly and impartially. Each game has its own rules, which are worth reviewing before you start playing.

• All game outcomes are determined by an independently verified RNG (Random Number Generator).
• If a game is interrupted due to a technical error, dbk99 reserves the right to void that round.
• During Live Casino games, players must follow the dealer's instructions.
• Once a bet is confirmed, it cannot be changed.
• Using automation software, bots, or scripts to play games is strictly prohibited.

For Sports Betting, odds are fixed before the match begins. If a match is cancelled or postponed, the outcome will be handled in accordance with dbk99's specific refund policy.

7 Prohibited Activities

The following activities are strictly prohibited on dbk99. Any violation will result in immediate account suspension and, where necessary, legal action:

• Operating multiple accounts for the same individual.
• Registering under a false identity or using another person's identity.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Collusion (cooperating with other players to gain an unfair advantage).
• Attempting to hack or carry out a cyberattack.
• Using the platform for money laundering or any illegal transfer of funds.
• Harassing or engaging in inappropriate behavior toward other members.
• Using bots, scripts, or any automated software.

8 Account Suspension & Termination Policy

Dbk99 reserves the right to temporarily or permanently suspend any account without prior notice in the following circumstances:

• Where clear evidence of a Terms & Conditions violation is found.
• Failure to complete KYC verification or submission of false documents.
• The account has been inactive for an extended period (more than 12 months).
• Where there is suspicion of fraudulent financial activity or money laundering.
• Upon instruction from any legal or regulatory authority.

Any valid balance remaining in a suspended account will be returned once verification is complete. However, if the account is closed due to a Terms & Conditions violation, bonuses and associated winnings may be forfeited.

9 Limitation of Liability

Dbk99 always strives to provide an uninterrupted and secure gaming environment. However, dbk99's liability is limited in the following areas:

• If a game session is disrupted due to loss of internet connection.
• If delays occur due to faults with third-party software or payment gateways.
• Service disruptions caused by natural disasters, cyberattacks, or unforeseen technical failures.
• If a member's account credentials (password, OTP) are disclosed to another party.
• dbk99 is not directly liable for financial losses arising from gaming; all gaming decisions are entirely the member's own responsibility.

Dbk99 does not guarantee recovery of any losses. Gaming is a risky activity and entirely optional.

10 Responsible Gaming Policy

Dbk99 believes gaming should be a source of enjoyment, not stress or financial hardship. To support this, we provide a range of protective measures:

• Deposit limits — set your own daily, weekly, or monthly limits.
• Session Time Limit — set a maximum duration for continuous gameplay.
• Loss Limit — gameplay will automatically stop once losses reach a specified amount.
• Self-Exclusion — you can block your own account for anywhere from 7 days to permanently.
• Cooling-off period — take a break from gaming for a set period of time.

11 Dispute Resolution Process

If you have a complaint, please contact dbk99's customer support team in the first instance. We typically respond to all complaints within 48 hours.

• Step 1: Submit your complaint via live chat or email.
• Step 2: If unresolved, please fill out the formal complaint form.
• Step 3: The matter will be reviewed by dbk99's senior management.
• Final step: third-party mediation may be sought.

Any dispute regarding game outcomes will be reviewed using RNG logs and server data. In such cases, the decision of dbk99's technical team is final.

12 Terms & Conditions Updates and Enforcement

Dbk99 reserves the right to modify these Terms and Conditions, in whole or in part, at any time. Any changes will be notified on the website along with the date of update.

• Your first login after any changes go into effect will be considered acceptance of the updated Terms & Conditions.
• Email or SMS notifications may be sent for significant changes.
• If any provision of these Terms is found to be unenforceable, all remaining provisions will continue to be fully effective.
• These Terms shall be governed by the applicable laws of Bangladesh.